Terms of Service

Bright Inspect, LLC · Effective date: May 12, 2026

Introduction

These Terms of Service govern your access to and use of Bright Inspect's mobile, virtual, remote, and in-person inspection and compliance services (collectively, the "Services"). Where a separate written agreement (e.g., a master services agreement) exists between you and Bright Inspect, that agreement controls to the extent of any conflict with these Terms. By using the Services, you agree to be bound by these Terms. These Terms were last modified May 12th, 2026.

1. Acceptance

Using the Services constitutes your legal agreement to these Terms. You represent that you have the authority to bind yourself or your organization to these Terms.

2. Changes

Bright Inspect may modify these Terms at any time. Material changes require your acceptance before continued use. Changes generally take effect three (3) days after posting.

3. Privacy Policy

Data practices are governed by our Privacy Policy at book.dotbrightinspect.com/privacy, which is incorporated by reference into these Terms.

4. Eligibility and Account Registration

You must be at least 18 years old and provide accurate account information. You are responsible for all activity under your credentials unless directly caused by Bright Inspect's own unauthorized acts. You must provide prompt notice of any suspected unauthorized access to your account.

5. License and Use

Bright Inspect grants you a limited, non-exclusive, non-transferable license to use the Services for lawful internal business purposes only. You may not submit false information, reverse engineer or copy the Services, or use any outputs to develop competing products.

6. Inspection, Compliance & Regulatory Disclaimer

The Services are informational in nature only. Bright Inspect does not provide legal, regulatory, mechanical, or safety advice. Outputs reflect only observable conditions at the time of service. THE SERVICES DO NOT CONSTITUTE A COMPREHENSIVE SAFETY INSPECTION, MECHANICAL INSPECTION, OR ROADWORTHINESS CERTIFICATION. Final determinations regarding eligibility, compliance, or approval remain solely with third parties such as regulators or insurers. You bear sole responsibility for vehicle safety, maintenance, and legal compliance.

7. User-Provided Information

You warrant that all materials and information you submit are accurate and properly authorized. Bright Inspect may rely on your submissions without independent verification. You grant Bright Inspect a broad license to use submitted materials for operational and compliance purposes.

8. Ownership of Reports, Data, and Outputs

You retain ownership of raw information you submit. However, all inspection reports, scores, analytics, and derivative data generated through the Services are owned exclusively by Bright Inspect. You receive a limited, revocable license to use delivered inspection data for its intended purpose only.

9. Third-Party Services

Third-party integrations used in connection with the Services are governed by their own terms. Bright Inspect disclaims all responsibility for third-party services.

10. Fees, Payments, Cancellations, and Refunds

Inspection fees are shown before you book. You are responsible for all applicable taxes. You can cancel or reschedule an inspection using the link in your reminder emails at least 3 hours before your appointment: rescheduling is free, and cancellations are refunded in full. Less than 3 hours before the appointment, it can't be rescheduled or refunded, and booking again means a new inspection fee.

11. Cancellation

You may cancel your account via the account dashboard or by contacting support. Refunds for booked inspections follow Section 10.

12. Intellectual Property

All software, workflows, algorithms, trademarks, and related materials are owned by Bright Inspect or its licensors. You may not reproduce, reverse engineer, or use any materials to develop competing products. All rights not expressly granted are reserved.

13. Force Majeure

Bright Inspect is not liable for performance failures caused by events outside its reasonable control, including natural disasters, government actions, or third-party service outages.

14. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." ALL WARRANTIES - EXPRESS, IMPLIED, OR STATUTORY - ARE DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW. NO PARTICULAR REGULATORY, INSURANCE, OR BUSINESS OUTCOME IS WARRANTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHT INSPECT EXCLUDES ALL LIABILITY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, AND PUNITIVE DAMAGES. BRIGHT INSPECT'S TOTAL AGGREGATE LIABILITY IS CAPPED AT THE GREATER OF FEES PAID IN THE PRIOR THREE (3) MONTHS OR USD $100.00.

16. Indemnification

You agree to defend and hold harmless Bright Inspect and its officers, directors, employees, and agents against any claims, damages, or expenses arising from your use of the Services, your submitted materials, your violation of these Terms, or your violation of any third-party rights. This obligation survives termination of your account.

17. Governing Law

These Terms and any disputes arising hereunder are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

18. Arbitration

Any disputes will be resolved by binding arbitration administered by JAMS, seated in Texas, before a single arbitrator. CLASS ACTIONS AND JURY TRIALS ARE WAIVED. Claims must be brought within one (1) year of accrual or they are permanently barred.

19. Jurisdiction for Non-Arbitrable Matters

For matters not subject to arbitration (such as enforcement of an arbitration award), the parties consent to the jurisdiction of the applicable courts.

20. Termination

Bright Inspect may suspend or terminate your access immediately for violations of these Terms, fraud, security threats, or legal compliance needs. Upon termination, your right to access the Services ceases immediately. Provisions that by their nature should survive termination will do so.

21. Entire Agreement

These Terms, together with the Privacy Policy and any other incorporated documents, constitute the entire agreement between you and Bright Inspect regarding the Services and supersede all prior agreements.

22. Feedback

Any feedback, suggestions, or ideas you submit regarding the Services become the exclusive property of Bright Inspect without any compensation or obligation to you.

23. Miscellaneous

These Terms do not create any agency, partnership, or employment relationship. If any provision is found invalid, it will be modified only minimally to remain enforceable. Failure to enforce any provision is not a waiver. You may not assign your rights under these Terms without Bright Inspect's prior written consent. Electronic acceptance carries the same legal effect as a handwritten signature.

24. Contact Information

If you have any questions about these Terms, please contact us at: support@brightinspect.com Bright Inspect, LLC